Emergencies

Call the relevant emergency number below if:

·       There is a strong smell of gas by your meter or cylinder
·       You can smell gas in the air
·       If there has been an explosion or fire
·       You can smell gas in a highly populated area such as a shopping centre, school or the city
·       You are aware of damage to gas pipes either on a property or street.  

 

Emergency Contact Details: 
Natural Gas

 VIC, NSW            

 1800 676 300  or 132 771

  Tamworth  13 19 09 

 

 SA, QLD, NT

 1800 808 526

  QLD (south of Brisbane River)

 QLD (north of Brisbane River)
 1300 763 106

 1800 808 526

 

 WA

 1800 019 966 or 08 9353 7555

LPG

 SA, QLD, NT

 1800 808 526  


Gas appliance faults:      Contact your local plumber 

Major Incident – where there is risk to life and property, call 000.  

(All emergency numbers above are directed and handled in the one location - National Response Centre).  

 

Dial Before You Dig contact details 
Phone:           1100
Fax:                 1300 652 077   

Dial Before You Dig is a free national community service designed to prevent damage and disruption to the vast pipe and cable networks which provides Australia with the essential services  we use everyday – electricity, gas, communications and water. 

Users can lodge an enquiry online www.1100.com.au/digsafeocs  or by calling 1100 from anywhere in Australia.  You can also fax your enquiry through on 1300 652 077. 

Remember: 

·          Do not look for a gas leak with a naked flame or other ignition source.
·          Do not operate electrical equipment in the vicinity of a gas leak

Delivering Australia's Energy

© 2009 APA Group